Years ago, one North American company made a commitment to its customers to be more than just a builder of trucks. And Western Star delivered on that promise. That's why today, no matter where you go in our network of dealers, you'll get the outstanding maintenance and repairs you need to get back on the job.
KNOWN FOR SERVICE. TRUSTED FOR QUALITY.
We know that every minute your truck spends waiting for service costs you more than just time. It costs you money. Our dealers use state-of-the-art technology, hire the industry's best technicians and work together to give you the best service. When you visit a Western Star dealer, your repairs will be done properly and quickly using high-quality, brand name parts.
OUR SERVICE ISN'T JUST FAST, IT'S COMPREHENSIVE.
Our dealers give you more than fast service; you get complete service. This includes critical attention to warranty repairs and offering convenient Customer Protection Plans. With a footprint of 450+ rooftops across North America, there's a Western Star service center near you that can make the repairs you need quickly.
Working with Western Star means you'll also have the option to access roadside assistance or our team directs you to the nearest dealer location within our broad network. So even when you can't get to us, we'll find a way to come to you and get you rolling again.
We offer 24-hour support and answer parts and repair questions from our Customer Assistance Center. Whenever it isn't convenient to visit a dealer, one call to the CAC will get you on your way to a solution. That's total customer support, from Western Star.