WE WORK WHEREVER AND WHENEVER YOU DO
Our Customer Assistance Center (CAC) was developed to make sure that you have access to our state-of-the-art services no matter when or where you need them.
Our dedicated representatives have an average of 20 years of experience in the trucking industry. Aside from our dealers, the CAC is the next best resource to get you moving again.
GETTING ANSWERS JUST GOT EASIER
Our CAC uses the power of our dealer network to solve problems quickly and get drivers on their way. Using the latest communications technology, our customer support representatives are able to answer questions, arrange roadside assistance or towing service most anywhere on the road. We'll put you in contact with the closest Western Star dealer and get you back in action. If there isn't a dealer nearby, your CAC representative will find an independent dealer close to you that can help.
IN THIS BUSINESS, SAVING TIME MEANS SAVING MONEY
With our Customer Assistance Center, we work to provide what we call Total Customer Support, the new service standard for the industry. When a breakdown or service problem occurs, we're able to bring the full resources of our network to the rescue right away. With dealers all over the country, Western Star has the resources to get you moving again, quickly and profitably. Because we know that in the trucking industry, time really is money.