Are we good enough? Never. Elite Support Certified dealers don’t just meet the mark—they keep raising the bar. Certification is only the beginning. Every location is driven by a culture of continuous improvement, always looking for smarter, faster, better ways to serve customers. 

Led by specially trained Continuous Improvement Coordinators and passionate change-leaders, our dealers are constantly looking for ways to elevate the customer experience, improve operationally, and evolve their business every single day.  

Continuous improvement principles are embedded in our network culture and ensure every dealer is building and improving the Elite Support experience for the betterment of our customers.   

Every dealer that flies the Elite Support banner has earned it, meaning excellence isn’t just a goal, it’s the standard. To become certified, dealers must meet or exceed a rigorous set of standards across every customer touchpoint. These evolving criteria are developed by the network itself, ensuring real-world relevance and high-impact results. 

It doesn’t stop there. Dealers are recertified on a yearly basis to make sure that a higher level of customer service is delivered in a consistent manner, at a good value, and is something you can rely on, every. single. time. 

Are we good enough? Never. Elite Support Certified dealers don’t just meet the mark—they keep raising the bar. Certification is only the beginning. Every location is driven by a culture of continuous improvement, always looking for smarter, faster, better ways to serve customers. 

Led by specially trained Continuous Improvement Coordinators and passionate change-leaders, our dealers are constantly looking for ways to elevate the customer experience, improve operationally, and evolve their business every single day.  

Continuous improvement principles are embedded in our network culture and ensure every dealer is building and improving the Elite Support experience for the betterment of our customers.